Delivery
We offer delivery on all orders placed online. Orders are usually dispatched within 2 working days, stock permitting. Where stock needs to be specially ordered, you will be advised of an expected lead time and due date. We will be back in contact as soon as the order can be fulfilled.
Delivery Options:
- Free delivery on orders over £40 for LU7 postcodes.
- Free delivery on orders over £50 for all other areas.
- Free collect in store option with no minimum order value.
- Delivery is charged at £6.95 for orders below the above values.
All local orders are delivered by hand, by our staff. Any order further afield will be delivered either by Royal Mail or a similar courier. Please allow up to 7 days for delivery.
Collect in Store
Online Orders:
We offer free collect in store for all online orders. Orders will usually be ready to collect within 2 working days, stock permitting. Any items that need to be ordered in will be placed on back order and you will be notified of the lead time and expected availability date. We will contact you further as soon as your outstanding item becomes available.
We will hold orders for 28 days from the date they first become available to collect. Any order not collected in this timeframe will be returned to stock. If you have any issues getting to the shop to collect within this timeframe we advise you to give us a ring on 01525 373030 so we can see how we can help.
You can find our current opening hours here.
In-Store Orders
Orders placed in store for ‘out of stock’ are automatically listed as a collection unless otherwise discussed at the time of purchase. If delivery is required, the charges outlined above will apply.
You will be advised an expected lead time/delivery date at the point of purchase. As soon as your item becomes available, we will notify you via text or email. In-store orders will be held for 28 days, as above. If they are not collected in time, they will be returned to stock.
We will endeavour to contact you several times before uncollected orders are returned to stock. If an order is no longer required a credit note or exchange can be provided upon request.
Returns and Refund Policy
It can be difficult to gauge the correct size for your child, therefore we are happy to accept returns for items bought instore or online which do not fit your child. The goods must be in the condition originally supplied, i.e. unworn and have the tags attached. Please also keep the original packaging. Personalised items cannot be retuned unless the item is faulty.
Goods returned within 21 days of purchase and in the condition described above are eligible for a full refund or exchange subject to proof of purchase being supplied. Goods returned after 21 days will be refunded/exchanged at the managers discretion and based on if an item is still stocked.
During the summer period (1st June – 5th September) the returns window will be extended. Items brought during the summer period can be returned for a refund/exchange up until 30th September, subject to proof of purchase and condition of the goods. Exchanges will be subject to stock levels.
In the unlikely event an item does not reach the high standards Wear2School is known for, please bring it in to the shop and we will be more than happy to provide a full refund/exchange if a fault is identified.
If you would like to return goods by post, please send them to the following address:
Wear2School Ltd
63 North Street
Leighton Buzzard
BEDS
LU7 1EQ
Your order number should be clearly marked on the packaging. Please ensure that you have a proof of postage from the Post Office or the goods are sent as a signed for delivery. Your refund will be made via the same payment method that you used to initially purchase the item(s). Postage will be at the expense of the customer and will not be refunded.
You will receive an email from us once we have processed your return and refunded your money. Refunds can take up to 7 days to show in your account.
If you have any questions regarding a return or refund, please do not hesitate to contact us on 01525 373030 or email us [email protected] and we will be happy to help.